Advice, not control: the role of Remote Assistance in Waymo’s operations

Waymo – From the road Beginning fully autonomous operations with the 6th-generation Waymo Driver Waymo will begin fully autonomous operations with its 6th-generation Driver —an important step in bringing our technology to more riders in more cities. This latest system serves as the primary engine for our next era of expansion, with a streamlined configuration that drives down costs while maintaining our uncompromising safety standards. Designed for long-term growth across multiple vehicle platforms, this system’s expanded capabilities allow us to safely broaden our footprint into more diverse environments, including those with extreme winter weather, at an even greater scale. Satish Jeyachandran, Vice President of Engineering February 12, 2026 Read more Your web browser does not support this video. Your web browser does not support this video. The Waymo World Model: A New Frontier For Autonomous Driving Simulation We are excited to introduce the Waymo World Model, a frontier generative model that sets a new bar for large-scale, hyper-realistic autonomous driving simulation. Chiyu Max Jiang, Xander Masotto, Bo Sun February 6, 2026 Read more Accelerating our global growth: Waymo raises $16 billion investment round Today, Waymo enters a new era. We have raised a $16 billion investment round valuing the company at $126 billion post-money. This capital underscores that the age of autonomous mobility at scale has arrived, and Waymo is leading the way. In addition to Alphabet’s strong sustained support as our majority investor, the financing was led by Dragoneer Investment Group, DST Global, and Sequoia Capital, and included significant investments from Andreessen Horowitz and Mubadala Capital as well as Bessemer Venture Partners, Silver Lake, Tiger Global, and T. Rowe Price. Additional investors included BDT & MSD Partners, CapitalG, Fidelity Management & Research Company, GV, Kleiner Perkins, Perry Creek Capital, and Temasek, underscoring the Waymo Driver’s status as the world’s most trusted, proven, and scalable solution for the future of transportation. Tekedra Mawakana and Dmitri Dolgov, Waymo Co-CEOs February 2, 2026 Read more Advice, not control: the role of Remote Assistance in Waymo’s operations Our mission at Waymo is to be the world’s most trusted driver, and we are committed to earning the public’s trust through transparency and proven road safety outcomes. As we expand around the world, we are investing in an operations team that matches our global scale, including U.S.-based operations personnel and global operations teams, to ensure seamless, safe, 24/7 operations worldwide. In 2024 we published a detailed outline describing how our Remote Assistance (RA) works. Though some have compared the function to aircraft dispatch, based on my decade as a U.S. Naval aviator flying F-14s and F/A-18s, I can firmly say that analogy is wrong. Aircraft dispatch is responsible for active flight monitoring, weather routing, and mechanical oversight for th

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